JavaScript is disabled!

Parts of this site require JavaScript to function correctly, please enable it in your browser settings.

Internet Explorer: Tools ⇒ Internet Options ⇒ Security ⇒ Custom Level ⇒ Enable Active Scripting

Firefox: Tools ⇒ Options ⇒ Content ⇒ Enable JavaScript

Safari: Safari ⇒ Preferences ⇒ Security ⇒ Enable JavaScript

Opera: File ⇒ Quick Preferences ⇒ Enable JavaScript

Reload the page after you have finished enabling JavaScript.

DEALING WITH ANGRY CUSTOMERS - REVISED

Product Search

»

Home

For customers who are face-to-face and over the telephone.

This program is for internal customers and external ones; for customers who are face-to-face and over the telephone. It describes how voice mail can help calm angry customers and offers suggestions for dealing with customers who are abusive or violent.

Product Details

Customer Reviews

Play Video

No Rating	Average Rating: / 5 Number of Ratings: 0

No reviews found.

Version	Size	Viewing Options
Medium Resolution This video requires a purchased license.	320 x 240		Streaming
High Resolution This video requires a purchased license.	720 x 480		Streaming

Categories
Customer Service

Home | Learning Communications Home | Product Search | Contact Us | Test Media Player

Home | Learning Communications Home | Why Streamed Learning? | Test Media Player